- Web skype profile picture out of sync serial#
- Web skype profile picture out of sync update#
- Web skype profile picture out of sync upgrade#
- Web skype profile picture out of sync software#
- Web skype profile picture out of sync code#
In addition providing all details at the same time allow us to check logs or look up a potential support partners if an issue needs to come into support.
Web skype profile picture out of sync software#
Whilst providing some of these details may not directly impact any possible answer the community can provide, it does enable Polycom to have an overview of the current software used.
Web skype profile picture out of sync upgrade#
Provide details for example if the issue is a day 1 issue or only happened after an upgrade or any other relevant details. Web skype profile picture out of sync serial#
If possible provide the MAC Address or Serial of the device. Web skype profile picture out of sync code#
If possible provide a Log and either attach them or use the Code Tag.Consult the Troubleshooting Section found within the FAQ if applicable. Since UC Software 5.9.0 simply provide this via the Web Interface Diagnostics > Download Support Information Package UC Software 4.0.0 or later via the Web Interface Utilities > Phone Backup & Restore > Phone Backup > Phone Backup. Additional Polycom Infrastructure (RPRM,PDMS or BToE). Provide the Call Platform (aka openSIP,Skype for Business Online, Skype for Business on Premise, Lync). Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. If possible provide a => Log Code Tag here here <=. If applicable provide a backup of the phone in question. Provide the Call Platform (aka openSIP, Skype for Business, Lync). Provide the exact Software Version of your Phone. This ensures the questions having to be asked are limited and any new or follow up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.Īs a reminder the basic information asked for: In response to Jim XU, when I follow your instructions, my MAPI information is OK, my EWS information displays, "EWS unavailable, retrying connection".Both the community's Must Read First and the community's FAQ reference the basic minimum information a new or follow up post should contain. I found this Microsoft Office 365 map which demonstrates the complexity of changing the user photos across the federated Office365 applications: I have not found a way to be 100% sure every user will see the right photo in SFB, but this seems to be the best method available at the time, and I have not heard of any(wrong photo) issues in nearly one year. I am using the with the user's proper email address in this URL) to check if the photo got stored properly in Office365. The Skype server, it may take a couple of weeks before a user who has a cached version of the old photo stored locally, sees the new image in SFB. It seems the old photo gets cached on the client PCs for a while so although the photo may actually be correct on I am finding that the photos gradually get changed over time when I use the PowerShell Set-userPhoto command to upload the photos. Web skype profile picture out of sync update#
How can I reliably upload new (648X648P) photos to have the Skype profile photo update properly for everyone? I have tried deleting the recommended folder on my local PC in the %appdat% folders to no immediately noticeable avail (Trace, Sip).Ģ4 hours after updating my photo using Set-UserPhoto, one of my colleagues sees the new photo in Skype, but another colleague doesn't. In my testing for this question I am using Windon my desktop. We are using Office 2016 on most Desktops.
Our environment: Hybrid Exchange 2013 on prem/cloud, Skype for Business 2016 with Lync Server 2013 in the back end. The photo in Exchange changes immediately after running the script. I have tried this and on some of my colleagues' Skype contacts view, the profile photo has changed, on others, it hasn't. I have learned through Internet searches that Microsoft only recommends updating the Skype/Exchange photoīy using PowerShell Set-userPhoto command. Users want properly sized photos to appear when engaged in Skype FB calls, but most are only seeing the blown up copy of their small photo (96X96P?).
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